Property Repairs and Maintenance Solutions
Lessen offers comprehensive property repairs, maintenance, and capital project services nationwide, leveraging proprietary technology platforms like One by Lessen™ to streamline work orders, reduce costs, and enhance occupant satisfaction across over 280,000 properties with a large network of vetted vendors and dedicated US-based support.
What we do
Fully managed and on-demand services
Repairs & Maintenance
- HVAC and refrigeration
- Doors and locks
- Windows
- Plumbing
- Electrical
- Handyman services
- Carpentry
- Floor care
- Glass
- Appliances and more
Capital projects
- Commercial properties
- Single and Multifamily residential
- Interiors
- Exteriors
- Common areas
- Project close-outs
- Capital projects
Scheduled Services
- Landscaping
- Cleaning
- Snow and ice management
- Recurring floor care
Turns & Make-readies
- Painting
- Specialty trade services
- Turn-key make readies from scoping to QC
What makes Lessen different?
Proven, world-class technology
- One by Lessen™ manages your work orders, streamlines processes, and controls costs across all your maintenance activities.
- Nearly $200M invested into technology development
- One Onsite™: a technician app to help execute work accurately, on time, and with full accountability
- One Insight™: gives property owners the ability to track location portfolios, work orders, assets, and projects
- One Maintenance™: allows residential occupants to easily submit work-order requests
Large national scale
- One nationwide solution that simplifies maintenance across all properties and assets, with vetted, high-quality vendors
- Serving over 100 MSAs in the U.S.
- 280K+ properties
- 30K+ qualified vendor affiliates
- 3M+ work orders completed annually
Proven expertise
- Dedicated nationwide account management
- 100% US-based call center staff
- Brand standards
Reduced operating costs
- Increased efficiency through automation, fewer problems, and increased buying power
- 0-50% increase in work orders per technician daily
- A national supply chain that increases purchasing power
- Advanced, actionable, data-driven insights
- 20% work order avoidance from automation
Increased occupant satisfaction
- Faster turns and capital projects that produce higher occupancy rates
- Increased retention resulting from happier occupants/residents
- Positive brand perception
What’s stopping you from getting started?
Property owners
“We already have a property manager.”
We can work directly with your property manager to ensure access to industry-leading service solutions, best-in-class technology, and a nationwide vendor community that drives resident/occupant satisfaction.
“Won’t it cost more?”
No, it won’t. In fact, we will reduce your total cost of program ownership.
“We have a property maintenance or property management software solution in place now.”
Lessen’s property maintenance technology integrates directly with property management, property maintenance, financial, and billing systems you may already have in place.
Facilities/property managers
“We have property maintenance processes in place.”
Lessen can provide best-in-class maintenance solutions with analytics and reporting that support your portfolio as you scale.
“We already have in-house techs and vendors that handle maintenance.”
We can manage your in-house technicians and your vendors with our technology. Our ecosystem of over 30,000 vendors brings over 175,000 vetted technicians to you as an extension of your team, making sourcing issues non-existent.
“We have a software solution in place already.”
Lessen’s property maintenance technology integrates directly with your current property management or maintenance software solutions while offering all the benefits of Lessen project management, repair and maintenance, and preventive maintenance expertise.
Vendors/suppliers
“Working with third parties will result in delayed payment.”
Our average payment time is 30 days from an approved invoice.
“The added layers of communications could create delays.”
Our technology, including mobile apps and desktop dashboards, will actually speed up communications. Our call center support is 24/7/365, and includes a 100% U.S.-based staff.
“We’ve already invested in technology. We don’t want to duplicate efforts.”
You can continue to use your current systems while taking advantage of our technology. One by Lessen™ can help you avoid the need for costly sales and marketing programs otherwise required to drive new business. Our APIs make integration easy.
What’s next?
Your first steps with Lessen:
- 1.Schedule an exploratory consultation with one of our expert staff
- 2.Schedule a demo and deep dive review
- 3.Collaborate together to create the perfect solution
Related
Property Renovation Company and Real Estate Property Maintenance
The company provides fully outsourced property maintenance, renovation, and capital project management services for single-family and multifamily real estate portfolios, aiming to simplify operations, reduce costs, improve resident satisfaction, and enhance occupancy rates for property owners, managers, and related stakeholders.
One by Lessen
One by Lessen is a comprehensive property and facility maintenance management platform offering integrated client and vendor portals, mobile access, and the One Insite™ system to streamline work order lifecycle, optimize operations, enhance cost control, automate vendor dispatch, and improve communication for residential and commercial property managers.
One by Lessen™ Residential Property Maintenance Technology
One by Lessen™ is a comprehensive residential property maintenance technology platform offering unified client and vendor portals, mobile access, and the One Insite™ system to provide total visibility, streamlined work order and project management, automated vendor dispatch, cost control, compliance management, and enhanced communication for efficient property and facility maintenance operations.
One by Lessen™ Commercial Property Maintenance Technology
One by Lessen™ is a comprehensive commercial property maintenance technology platform offering unified client and vendor portals, mobile access, and the One Insite™ system to streamline work order management, vendor collaboration, asset inventory, compliance, budgeting, and communication for enhanced visibility, control, and operational efficiency across residential and commercial properties.
Commercial Use Cases
Lessen offers a range of commercial services—including landscaping, snow and ice management, floor care, capital project oversight, disaster recovery, and commercial HVAC maintenance—designed to enhance safety, operational continuity, and customer experience across industries such as financial services, retail, and healthcare.
A Decade of Growth: How a National Facilities Operator Improved Landscaping Performance and Predictability with Lessen
A national facilities operator managing over 1,600 locations partnered with Lessen for more than a decade to transform its landscaping program from routine maintenance into a strategically managed, cost-transparent, and performance-driven operation that achieved over $500,000 in immediate savings and sustained improvements despite portfolio growth and leadership changes.