Property Repairs and Maintenance Solutions
Lessen offers comprehensive property repairs, maintenance, and capital project services nationwide, leveraging proprietary technology platforms like One by Lessen™ to streamline work orders, reduce costs, and enhance occupant satisfaction across over 1,800,000 properties with a large network of vetted vendors and dedicated US-based support.
What we do
Fully managed and on-demand services
Repairs & Maintenance
HVAC and refrigeration, doors and locks, windows, plumbing, electrical, handyman services, carpentry, floor care, glass, appliances and more
Capital projects
Commercial properties, Single and Multifamily residential, interiors, exteriors, common areas, project close-outs, capital projects
Scheduled Services
Landscaping, cleaning, snow and ice management, recurring floor care, etc
Turns & Make-readies
Painting, specialty trade services, turn-key make readies from scoping to QC.
What makes Lessen different?
Proven, world-class technology
One by Lessen™ manages your work orders, streamlines processes and controls costs across all your maintenance activities.
Nearly $200M invested into technology development
One Onsite™: a technician app to help execute work accurately, on time and with full accountability
One Insight™: giving property owners an ability to track location portfolios, work orders, assets, and projects.
One Maintenance™: allowing residential occupants to easily submit work-order requests
Large national scale
One nationwide solution that simplifies maintenance across all properties and assets, with vetted, high-quality vendors.
Serving over 150 MSAs in the U.S.
1.8M+ properties
34K+ qualified vendor affiliates
3M+ work orders completed annually
Proven expertise
Dedicated nationwide account management
100% US-based call center staff
Brand standards
Reduced operating costs
Increased efficiency through automation, fewer problems, and increased buying power.
0-50% increase in work orders per technician daily
A national supply chain that Increases purchasing power
Advanced, actionable, data driven insights
20% work order avoidance from automation
Increased occupant satisfaction
Increased efficiency through automation, fewer problems, and increased buying power.
Faster turns and capital projects that produce higher occupancy rates
Increased retention that results from happier occupants/residents
Positively create positive brand perception
What’s stopping you from getting started?
Property owners
“We already have a property manager.”
That’s great! We can work directly with your property manager to ensure that you have access to industry-leading service solutions, best-in-class technology, and a nation-wide vendor community that drives resident/occupant satisfaction.
“Won’t it cost more?”
No it won’t! In fact, we will reduce your total cost of program ownership.
“We have a property maintenance or property management software solution in place now.”
Lessen’s property maintenance technology integrates directly with property management, property maintenance, financial and billing systems that you may already have in place.
Facilities/property managers
“We have property maintenance processes in place.”
Lessen can provide best in class maintenance solutions with analytics and reporting that supports your portfolio as you scale.
“We already have in-house techs and vendors that handle maintenance.”
We can manage your in-house technicians and your vendors with our technology. Plus, our ecosystem of over 34,000 vendors brings over 175,000 vetted technicians to you as an extension of your team, making sourcing issues non existent.
“We have a software solution in place already.”
Lessen’s property maintenance technology integrates directly with your current property management or maintenance software solutions while offering all the benefits of the Lessen project management, repair and maintenance, and preventive maintenance expertise.
Vendors/suppliers
“Working with third parties will result in delayed payment.”
Our average payment time is 30 days from an approved invoice.
“The added layers of communications could create delays”
Our technology, including our mobile apps and desktop dashboards, will actually speed up communications. Our call center support is 24/7/365, and includes a 100% U.S. based staff.
“We’ve already invested in technology. We don’t want to duplicate efforts.”
You can continue to use your current systems while taking advantage of our technology. One by Lessen™ can help you avoid the need for costly sales and marketing programs otherwise required to drive new business. Our APIs make integration a snap.
What’s next?
Your first steps with Lessen:
- 1.Schedule an exploratory consultation with one of our expert staff
- 2.Schedule a demo and deep dive review
- 3.Collaborate together to create the perfect solution
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