On Demand Services for Vacant Properties

816

Simplify turns and capital projects to reduce costs and maximize occupancy

Streamline and scale your business while reducing the time, expense, and hassle of managing vacant properties. Increase agility, and maximize occupancy with breakthrough, technology-enabled property services.

properties owned by clients

3M+

Work orders performed annually

34K

4.7/5.0

Qualified vendors supplemented by in-house technicians

Tenant satisfaction score

150

Metropolitan markets served

Serving the Residential Real Estate Market

Rely on proven quality and performance. Lessen empowers iconic, enterprise-level brands with property services at scale.

Single family Rental

Multifamily & Condo’s

REO

Homebuilders

Home Warranty Providers

Our Offerings

Repairs & Maintenance, Scheduled Services

HVAC, plumbing, handyman, appliance repair services, reactive services, landscaping, cleaning, recurring floor care

Vacant Property Services

Turns and capital projects for units, common areas, interiors, exteriors, project close-outs

Procurement marketplace to access thousands of products and materials. Save 18-50% as compared with prevailing retail prices

Lessen Marketplace NEW

Lessen Work Order Management Software

AI-powered cloud-based software for property maintenance, optimizing work schedules and technician dispatch, delivering 360-degree visibility through a shared resident, staff, and third-party vendor app experience

Why Lessen?

Leverage a powerful platform

• 24+ year track record

• Over $200MM invested in technology

• Up to 80% of work orders auto-dispatched

• Subject-matter expertise

• Dedicated account mgmt. & institutional-level reporting

Minimize operating costs

• ~20% work order avoidance through virtual assistance

• Scaled purchasing power

• Reduced back-office spend

• Advanced analytics/actionable insights

Drive satisfaction and retention

• 24/7/365 service support • 4.7/5.0 resident satisfaction

score

• 4.8/5.0 mobile app rating • 15 minute median time from work order intake to vendor dispatch

Scale with our nationwide network

• 150+ MSAs served

• 34K+ qualified vendors

• 125+ in-house technicians • Seamless ability to scale up

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Unleash Lessen Vacant Property

Services for turns & capital projects

Rely on best-in-class services and technologies driving results for clients with over one million properties Lessen turn and Count on service guarantees backed by expertise and millions of renovation stressservice tickets completed annually Avoid downtime with 24/7/365 in-house coverage Focus on your Eliminate the hassle of sourcing, vetting, and coordinating with multiple vendors, tenants, and landlords and drive the best possible results business without sooner with our pre-qualified national network of 34,000 vendors and technicians across 55 trades. the maintenance Save time with consolidated Invoicing / Net 30 Terms management hassle Elevate your user experience with desktop coordination and quality control Rest assured Discover greater value across vendor and service costs with our exclusive rates, partnerships, and economies of scale and national coverage with our transparent Only pay for the Lessen services you use when you use them with contract and pricing no minimum spend and a simple two-page contract at scale

Vacant Property Services Example Pricing

Reduce indirect and direct materials costs while streamlining property care at scale. Fuel greater value and agility leveraging Lessen’s procurement platform, vendor network, and data-driven insights

Common Vacant Property Repairs*

Replace kitchen faucet $230 Replace garbage disposal $265

3 Ton HVAC replacement $6,315 Replace water heater $1,345

Vinyl Blinds

Replace 2” blinds $145 Replace ceiling fan $190

*** Pricing is not guaranteed, but is based on median task pricing negotiated with Lessen’s vendor network. Pricing includes labor, materials, and Lessen Service** Fee, but may vary depending on site conditions. Pricing excludes sales taxes, if applicable