Logistics Company Maintenance Scale-Up Case Study
A major logistics company scaled its maintenance program from a fragmented 70-location pilot to a unified nationwide partnership covering over 1,500 sites by consolidating vendors, standardizing contracts and billing, and leveraging data-driven performance management to ensure consistent service, competitive regional rates, and uninterrupted truck operations.
From 70 to 1,500+ Locations:
Maintenance at Logistics Scale
Overview
For a delivery and logistics company, exterior conditions aren't cosmetic — a poorly cleared lot slows the trucks that keep the business running. One of the nation's largest logistics companies managed maintenance through a fragmented network of independent providers, leaving coverage unclear. A 70-location pilot grew into a nationwide partnership across 1,500+ sites.
The Challenge
• Coverage unclear across dozens of providers • Service delivery varied site to site • Contracts and invoicing were fragmented
The Solution
• One vendor network at consistent rates • Contracts and billing in one system • 1,000+ data points per work order
Results & Highlights
1,500+ Locations Scaled Program expanded from a 70-location pilot to more than 1,500 locations nationwide.
Regional Rate Consistency Competitive, consistent rates secured across every region in the program.
Data-Driven Ongoing Optimization Continuous performance management drives further service and savings gains.
Lots cleared and loading areas open, so the trucks keep moving.