Lessen Property Services Platform Overview
Lessen is a technology-enabled, end-to-end property services platform serving owners and managers of multifamily residential properties nationwide by providing over 30,000 annual renovations and turns through a network of 65+ qualified vendors and in-house technicians across 55+ trades, offering streamlined maintenance, repairs, turns, and capital projects with enhanced transparency, faster market readiness, cost control, and improved resident experiences via their proprietary platform, One by Lessen.
The premier end-to-end, technology-enabled platform for property services, at scale.
Lessen makes the act of caring for multifamily residential properties simpler, faster, and better. We ease the burden, the uncertainty, and the risk associated with managing distributed real estate portfolios, getting properties and units to market faster, and keeping residents in them longer. And like you, we are driven to deliver exceptional resident experiences.
For property services simplified, Lessen is more.
Renovations and turns performed annually
34K
Qualified vendors supplemented by in-house technicians
65+
Metropolitan markets served
Who we serve
Owners and managers of distributed residential properties: multifamily properties, apartments and condominiums
Our services
Lessen provides property maintenance, repair, turns and renovation services to owners and managers of multifamily portfolios. TM Powered by our technology platform, One by Lessen, we provide services nationwide across more than 55 trades for exteriors, interiors, and facilities.
Renovations and capital projects
Become move-in ready - faster
• Skilled vendors and project managers
• Improved buying power
• Faster, accurate scoping
• Data and reporting for transparency
• Reduce your volume of change orders
Turns
Quality turns while controlling costs
• Simplify the process
• Limit overhead
• Reduce vacancy losses
• Grow revenue
Repairs & Maintenance
Better fixes for better resident experiences
• 24/7 in-house call center
• More fixes completed on visit #1
• Vendor app ensures work order validation
Electrical, plumbing, HVAC, doors and windows, handyman services, recurring and reactive services, preventive maintenance, painting, specialty trade services, turn-key make readies from scope to quality control Interiors/exteriors, project quality control and close-outs
Our Technology: One by Lessen™
Manage your work orders, streamline processes, and control costs across all your property maintenance activities from a single portal. One by Lessen<sup>TM</sup> acts as a single source of truth, optimizing your workflows and connecting you to thousands of Lessen Affiliates across North America.
One Onsite™
One Insite™
™
One by Lessen
Project Details Overview Work Order 1 $1,000 Work Order 2 $1,000 Work Order 3 $1,000 Work Order 4 $1,000 Decline
One by Lessen
Work orders pending acceptance Work orders End date 10/18/2023
Work orders pending work orders Work orders End date 09/26/2023
Connections Melbourne Lane, Unit 14 5, 16, 60009 Work orders End date 09/26/2023
Schedule Profile
TM One Onsite- an app that helps technicians execute work accurately, on time, and with full accountability.
TM One Insite- providing residential and commercial managers the ability to manage portfolios and report maintenance issues with efficiency, convenience, and speed.
Why Lessen?
Proven World-Class Platform
• 20+ year track record of results
• Deep subject-matter expertise
• Nearly $200MM invested in technology
• Dedicated account mgmt. & institutional -level reporting
Reduced Operating Costs
• Scaled purchasing power
• Reduced back-office spend
• Advanced analytics/actionable insights
Large National Scale
• 65+ MSAs served in the U.S.
• 34,000+ qualified vendors in network
• 125+ in-house technicians
• Seamless ability to scale up
Nationwide Coverage
With over 34,000 qualified vendors (Lessen Affiliates) nationwide and over 125+ in-house boots on the ground, Lessen serves over 65+ major markets across the United States.
Our end-to-end technology seamlessly integrates the Lessen Affiliate vendor ecosystem and our staff with your managers and residents, delivering complete service visibility, cost advantages, and improved productivity.