Lessen

How a National Bank Gained Control Over Unpredictable Snow Seasons

A national bank overcame inconsistent snow removal and liability risks across thousands of branches by implementing One by Lessen™, a centralized snow management program providing real-time weather alerts, verified photo proof, and vendor oversight, resulting in 96% on-time service before 8 a.m., 95% verified compliance, and over a decade of trusted winter readiness.

How a National Bank Gained Control Over Unpredictable Snow Seasons

Overview

For a national bank, a snow-covered branch entrance isn't just an inconvenience — it's a liability risk. This client runs thousands of branches across a multi-state footprint, managing winter readiness through local vendors with no consistent proof of service. It needed one accountable program that made branches verifiably safe and open before the first customer arrived.

The Challenge

• Inconsistent snow coverage across the footprint • No real-time view of weather impact • No single proof-of-service record

The Solution

• One national snow program via One by Lessen™ • Weather alerts, photo proof, daily impact reports • Centralized vendor management with indemnification

Results & Highlights

96% On-Time Service Branches serviced before 8 a.m. so locations opened ready for employees and customers.

95% Verified Compliance App compliance gave the client reliable, verifiable proof of service across the portfolio.

10+ Years of Trust A long-term relationship through unpredictable weather seasons.

Now a national branch network is always ready for whatever winter brings.