About Lessen
Lessen is a facilities management company dedicated to simplifying and improving real estate property care through innovative technology and a collaborative, accountable team focused on delivering exceptional customer results and transforming the industry.
Our Mission
Our mission is to make caring for, and improving real estate properties and facilities simpler, faster, and better. We do this by delivering best-in-class, transformational solutions that deliver assets to market faster, keep businesses up and running, and improve the experience of occupants such as tenants and residents.
Our Values
We drive meaningful change
Relentlessly innovating, we build world class technology, continuously investing in our platform, our people, and our operations. We meet the needs of our customers today and help them prepare for the challenges of tomorrow.
We all win together
We are a team, and we act as a team. We care about each other; we value diversity and different perspectives. Our interactions are healthy and positive, even when we disagree. We challenge each other with respect, lift each other, and grow together.
We hold ourselves accountable
We are accountable for our actions, and we honor our commitments. We follow through, and we do the right thing, always. When we make a mistake, we learn from it, and we will make it right.
We deliver for our customers
We're unabashedly competitive with a relentless focus on excellence, rolling up our sleeves to get the results we promise. We set a high bar and act with a determination that makes us second to none.
We simplify complexity
Everything we do as a facilities management company is driven by the promise to simplify and improve property services, allowing our customers to focus on what matters most to them, thereby increasing the value we bring to our customers, our vendor partners, and our employees.
The Team
Jay McKee
Founder and CEO
Justin Iannacone
Chief Financial Officer
Michael Krumwiede
Chief Strategy Officer
Sean Miller
Chief Revenue Officer
Jianqing Zhao
Chief Technology Officer
Christopher Lyman
Chief Commercial Officer
Careers
Help us revolutionize facility and real-estate property services
Strong culture is our secret sauce
Having a well-defined culture is a key ingredient in successful companies. Our values create a shared approach to "how" we work at Lessen. They help us solve our most challenging problems and define what success looks like at every level. Our culture aims to create an environment of collaboration, inclusivity and opportunity.
Lessen in the News
Press
November 10, 2025
Lessen Appoints Chris Lyman as Executive Vice President of Commercial Sales and Key Accounts
Press
October 1, 2025
Lessen Unveils Aiden: An AI-Powered Maintenance Lifecycle Platform Reshaping Facilities Management Across Residential and Commercial Real Estate
Press
September 24, 2025
Lessen Releases First-Ever Repair & Maintenance Benchmark Report, Setting a New Standard for the Single-Family Rental Industry
Related
Real Estate Property Maintenance Solutions & Services
Lessen is a technology-driven company specializing in real estate property maintenance solutions that accelerate asset delivery, ensure operational continuity, and enhance occupant experience, recently appointing Chris Lyman as EVP of Commercial Sales, launching the AI-powered maintenance platform Aiden, and publishing the first Repair & Maintenance Benchmark Report for the single-family rental industry.
Property Renovation Company and Real Estate Property Maintenance
The company provides fully outsourced property maintenance, renovation, and capital project management services for single-family and multifamily real estate portfolios, aiming to simplify operations, reduce costs, improve resident satisfaction, and enhance occupancy rates for property owners, managers, and related stakeholders.
Commercial Use Cases
Lessen offers a range of commercial services—including landscaping, snow and ice management, floor care, capital project oversight, disaster recovery, and commercial HVAC maintenance—designed to enhance safety, operational continuity, and customer experience across industries such as financial services, retail, and healthcare.
One by Lessen
One by Lessen is a comprehensive property and facility maintenance management platform offering integrated client and vendor portals, mobile access, and the One Insite™ system to streamline work order lifecycle, optimize operations, enhance cost control, automate vendor dispatch, and improve communication for residential and commercial property managers.
Building Facilities Management - Commercial Maintenance Company
Lessen is a commercial maintenance company providing nationwide building facilities management services across diverse industries such as financial services, healthcare, education, logistics, restaurants, retail, and telecommunications, offering data-driven solutions for cost transparency, site uptime, business intelligence, regulatory compliance, energy efficiency, safety, and brand consistency to enhance operations, asset performance, and customer experience for finance, operations, real estate, technology, portfolio, and location managers.
Property Repairs and Maintenance Solutions
Lessen offers comprehensive property repairs, maintenance, and capital project services nationwide, leveraging proprietary technology platforms like One by Lessen™ to streamline work orders, reduce costs, and enhance occupant satisfaction across over 280,000 properties with a large network of vetted vendors and dedicated US-based support.