Lessen

A Work Order With Aiden

The video "A Work Order With Aiden" demonstrates how Lessen's AI, Aiden, streamlines property maintenance by intelligently managing every step of a work order—from intake, using service history and resident-provided photos to improve first-time fix rates, through targeted questioning to avoid unnecessary orders, to vendor selection—resulting in 33% faster completions, 96% trade accuracy, and 91% priority accuracy.